HOST FAQ
1. What is Daittons Destination Support?
Daittons Destination Support is a platform that helps visitors, students, professionals, families and relocating individuals find trusted local support in the destination where help is needed.
For hosts, Daittons provides an opportunity to build a profile, market destination support services and access potential client opportunities in your city.
2. Who can apply to become a host?
Reliable local individuals who can provide practical destination support in their city may apply, subject to Daittons’ approval, verification and onboarding requirements.
3. What kind of services can hosts offer?
Depending on the category and approval, hosts may offer services such as:
- arrival pick-up and transfer
- daily transport
- private chauffeur support
- personal assistance
- shopping assistance
- local guidance
- accommodation support
- relocation and settling-in support
- business visitor support
- local verification services
4. Am I an employee of Daittons?
No. Hosts on Daittons are generally independent Daittons Partners, not employees of Daittons.
5. How do hosts make money on Daittons?
Hosts generally earn by providing destination support services directly to visitors who contact them, book them or choose them through the platform.
Hosts may receive opportunities through:
- direct profile enquiries
- service requests posted by visitors
- Daittons Matching opportunities where relevant
6. Does Daittons guarantee bookings or income?
No. Daittons provides a platform opportunity, but it does not guarantee bookings, lead volume or income.
7. What is the difference between a Standard Host and an Elite Host?
A Standard Host is a verified host approved to offer destination support services through Daittons.
An Elite Host is a higher-tier verified host with stronger positioning on the platform and an Elite badge displayed on the host’s profile.
8. How do I become an Elite Host?
Elite status is subject to Daittons’ approval criteria, trust standards and platform requirements. Daittons may decide which hosts qualify for Elite positioning.
9. How does verification work?
Depending on the role and category, Daittons may require identity verification, criminal record-related checks where applicable, role suitability review, contact and profile checks and other onboarding steps relevant to the host’s role.
10. Do I pay Daittons to join?
Daittons may charge verification fees, subscription fees or host plan fees depending on the host level, offer or platform structure in place at the time.
11. Do hosts set their own prices?
Hosts generally negotiate final pricing directly with visitors. However, Daittons may maintain pricing guidance and starting-rate fee schedules for services on the platform, including different fee guidance for Standard Hosts and Elite Hosts.
12. Do I get paid by Daittons or by the client?
In most cases, hosts are paid directly by the visitor or client for the support services they provide, unless Daittons expressly states otherwise for a particular arrangement.
13. Can I respond to visitor requests?
Yes. Hosts may be able to respond to or apply for suitable service requests posted by visitors on the platform.
14. What is Daittons Matching from the host side?
Daittons Matching is a paid service for visitors where Daittons helps identify suitable hosts for a request. Hosts may be considered for matching opportunities where they appear to be a good fit, but Daittons does not guarantee matching referrals to any host.
15. Can I offer services in more than one category?
Yes, where Daittons approves you for those categories and you are genuinely able and suitable to provide those services.
16. Can I offer services in more than one city?
That will depend on Daittons’ platform structure and whether you are approved for those destinations. Hosts should only list destinations where they can genuinely provide reliable support.
17. What happens if a client complains about me?
Daittons may review the complaint from a trust and platform oversight perspective. Hosts may be asked to provide information or respond to the complaint. Serious or repeated issues may affect visibility, status or access to the platform.
18. Can Daittons remove my host profile?
Yes. Daittons may suspend, restrict or remove host access where necessary for trust, safety, legal, commercial or platform integrity reasons.
19. Can I describe myself as a Daittons host outside the platform?
You may only do so if your host status is active and in good standing, and you must not misrepresent yourself as an employee or authorised representative of Daittons.
20. Why should I join Daittons?
Daittons gives trusted local individuals a structured platform opportunity to market their services, build credibility through verification and access destination-based support opportunities in their city.